Frequently Asked Questions
Everything you need to know about protecting your device with Pelican.
Are Pelican phone cases compatible with wireless charging?
Yes, most of our cases are designed to be thin enough to support Qi-standard wireless charging and MagSafe accessories without needing to remove the case.
What kind of drop protection do your cases offer?
Our cases are military-grade tested to withstand drops from up to 15 feet, featuring reinforced corners and shock-absorbing materials to ensure maximum durability.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your protection sooner.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your case, you can return it in its original packaging for a full refund.
Do the cases come with a warranty?
Yes, all Pelican phone cases are backed by our lifetime warranty. If your case breaks or becomes defective, we will replace it free of charge.
Will your cases turn yellow over time?
Our clear case series is treated with a specialized anti-yellowing coating to resist UV rays and oils, ensuring your case stays crystal clear for the life of the product.